{"id":75,"date":"2025-06-03T07:01:52","date_gmt":"2025-06-03T07:01:52","guid":{"rendered":"https:\/\/bioart.dev.slnet.com.au\/?page_id=75"},"modified":"2025-07-21T11:39:21","modified_gmt":"2025-07-21T11:39:21","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/bioart.dev.slnet.com.au\/index.php\/warranty-policy\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"\n
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Acknowledgments<\/strong>
Thank you for your commitment to the products and services of our company Bioart DentaI Australia Pty Ltd (ACN 078 740 315) ATF The Bioart Dental Trust (ABN 99 627 813 153) (BioArt<\/strong>). \u00a0<\/p>\n\n\n\n

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This Warranty Policy applies to the goods we produce, and you purchase from us, (Medical Devices<\/strong>). The Warranty Policy does not extend to your customers and patients.<\/p>\n\n\n\n

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The Medical Device(s) manufactured has been constructed according to the specifications and\/or prescription provided by you.

\u00a0Limited Warranty<\/strong><\/p>\n<\/div>\n\n\n\n

 BioArt will repair or replace one Medical Device at no charge to you where the products are defective because of improper materials or workmanship, if the Medical Device(s) were used under normal conditions and maintained in accordance with BioArt provided instructions.<\/p>\n\n\n\n

This warranty does not provide coverage for normal wear and tear. For example, Medical Devices such as splints are a perishable device with varying longevity depending on the severity of bruxism.<\/p>\n\n\n\n

This warranty does not cover general deterioration of any Medical Devices beyond the warranty period.<\/p>\n\n\n\n

Contraindications<\/strong><\/p>\n\n\n\n

 In some cases, you may request the manufacture of a Medical Device using materials that are contraindicated for the specified use.<\/p>\n\n\n\n

We will notify you that an order you placed is requesting contraindicating material use before manufacturing the Medical Device.<\/p>\n\n\n\n

If, despite the warning of contraindication, (regardless of whether the warning was received from BioArt or a manufacturer directly), you request that the Medical Device is manufactured in accordance with your initial instructions, you acknowledge and agree that this Warranty Policy will not apply, and any remakes will be charged at full price.<\/p>\n\n\n\n

Shade consultations and variations<\/strong><\/p>\n\n\n\n

 For Medical Devices where shade or colour is a factor specification, you acknowledge and agree that colouring is not an exact science and colour results may be subject to minor variations.<\/p>\n\n\n\n

If the shade or colour of the Medical Device BioArt manufactures is inaccurate, we will endeavour to correct the shade one time, at no additional charge to you, provided that the Medical Device is in an unused, unworn and unfitted condition. For example, restorations must not be cemented in situ to receive a free shade correction.<\/p>\n\n\n\n

Warranty Periods \u2013 how long does this coverage last?<\/strong><\/p>\n\n\n\n

 Warranty Policy<\/strong><\/p>\n\n\n\n

The warranty period for physical goods manufactured by and purchased from BioArt starts from the date of purchase and ends after the following time periods:<\/p>\n\n\n\n